Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • Justin Mundie
    He is willing to go the extra mile to get you the information you need...

    “Jonathan Melton has the hustle and drive you are looking for in an insurance agent. He is willing to go the extra mile to get you the information you need and he answers the phone when you’ve got an issue. I highly recommend Jonathan to all my real estate clients, investors and owner occupants alike.”

  • Carrie Mundie
    His service is quick and dependable, and the rates are impressive!

    “Jonathan has done excellent work in getting us great rates on home, auto, and umbrella policies on our personal home, as well as helping us get the right coverage on a 4-unit rental property we recently purchased. His service is quick and dependable, and the rates are impressive! I absolutely recommend Jonathan Melton at HQ Insurance for any insurance needs you may have.”

  • Lee Mayo
    ...saving me $500+ annually, without compromising any coverage.

    “Jon managed to cut my car insurance in half, saving me $500+ annually, without compromising any coverage. Additionally, he helped make things as easy as possible in switching over. If you wanna stay covered, save $$$, and enjoy impeccable service, check these guys out.

    Thanks Jon!!!!!”

  • Tanya Ballard Neuble
    If you are looking for a broker that cares and is awesome at what he does...

    “Tim reached out to me when I was in search of switching my insurance because there rates went up! Tim promised he would find me good rates and he also provided me with better coverage! If you are looking for a broker that cares and is awesome at what he does…give Tim a call! Met with him today and he is the real deal!!!
    Thanks Tim”

  • Robbie Murray
    ...he did so while making me feel valued and cared for.

    “I was recommended to contact Tim at HQ Insurance for a quote after moving to Nashville for insurance, and not only was he able to exceed my expectations of the coverage and cost, but he did so while making me feel valued and cared for.”

  • Liz Da Silva
    ...was able to experience the same great level of customer service!

    “I have worked with Jeremy & Eric for almost a year now on a business level and it has been great. From one business colleague to another they have always been very attentive to our customers and their insurance needs. I recently used them for my personal insurance needs and was able to experience the same great level of customer service! They paid attention to my needs and wants and helped me save well over $500/yr on my auto premium! Will definitely continue to refer my friends, family and clients to them! Great teamwork! Thank you”

  • Desiree Yepassis-Zembrou
    She was very professional and knowledgeable.

    “Sonya McNabb was amazing! She helped us find a more affordable insurance rate and she answered any question I had through out the process. She was very professional and knowledgeable. Highly recommend!”

  •  Linda Olmstead
    She was very professional, efficient, and prompt in responding...

    “I had the pleasure of dealing with Sonya McNabb in the Nashville, TN office today regarding my homeowners insurance policy. She was very professional, efficient, and prompt in responding with the information I requested. She projected to me over the telephone that HQ really values me as a customer and she was glad to be of service to me. I have recommended HQ to both of my adult children and will continue to pass the good word to others. Thanks for your help!”

  • Chelsea Sparkman
    She helped us get the best coverage...

    “We have been working with Sonya McNabb now for over a year and she is amazing!!! She helped us get the best coverage and bundle it all together to make it so easy!! My windshield has been cracked multiple times due to flying stones and we ended up having glass coverage we didn’t even know we had so we paid $0 for the repairs. It was so easy and awesome. Thanks Sonya McNabb for being the best ever!!”

  •  Wendy Adkins
    ...I would recommend her to provide her expertise to anyone.

    “Sonya McNabb is really awesome. She got us the best deal and I would recommend her to provide her expertise to anyone. Way to go Sonya.”